Shipping policy

Shipping Policy

Last Updated: September 25, 2026

Thank you for shopping with Alofa Wear! We appreciate your support and want to make sure you know what to expect after placing your order.

Order Processing & Production

Many Alofa Wear products are made especially for you after your order is placed. Please allow approximately 2–7 business days for your order to be processed and produced before it ships.

Production times may vary during holidays, sales, new releases, or other high-volume periods.

Shipping & Delivery

Once your order has been produced and shipped, estimated delivery times are generally:

U.S. Orders: Approximately 3–7 business days after shipment.

Delivery times are estimates and are not guaranteed. Delays caused by shipping carriers, severe weather, holidays, incorrect addresses, or other circumstances outside of Alofa Wear’s control may occur.

Shipping Costs

Shipping charges, when applicable, are calculated and displayed at checkout before you complete your purchase.

Tracking Your Order

Once your order ships, tracking information will be sent to the email address provided during checkout. Please allow time for the carrier to update tracking information after your shipping confirmation is received.

Multiple Packages

Some products may be produced or fulfilled at different locations. Because of this, items from the same order may arrive in separate packages and at different times. You will not be charged for an additional order simply because your items are shipped separately.

Incorrect Shipping Addresses

Please double-check your shipping address before submitting your order. Alofa Wear is not responsible for packages delivered to an incorrect address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. Once an order has entered production or shipped, we may not be able to change the address.

Lost, Delayed, or Damaged Packages

If your tracking shows that your package is delayed, please allow additional time for the carrier to complete delivery.

If your package arrives damaged, is missing an item, or you believe it has been lost in transit, please contact Alofa Wear as soon as possible with your order number and details about the issue so we can review the situation and assist you.

International Shipping

International shipping availability and rates, if offered, will be displayed at checkout. International customers may be responsible for customs duties, taxes, or import fees charged by their country. These charges are not included in the product or shipping price unless otherwise stated at checkout.

Questions About Your Order

If you have questions about shipping or an existing order, please contact Alofa Wear through the contact information provided on our website.

Thank you for supporting Alofa Wear. We appreciate every order and are grateful to have you as part of our community.